Stewart Island Village & Bays Tours

For visitors travelling on the Stewart Island Ferry Service, you are required to check in 30 minutes prior to the scheduled departure time (to allow for luggage loading, etc). The check in and boarding gates are closed 10 minutes prior to scheduled ferry departure. For all our cruises and tours, check in is required 20 minutes prior to the schedule departure.

There are a huge range of activities available on Stewart Island, from kayaking, fishing trips, golf, walking tracks and more. To find out more information and to make bookings, we operate the Oban Visitor Centre. The Department of Conservation (DoC) also operates a Visitor Information Centre and can provide more information on walking tracks and activities.

Yes, there are many activities you can fit into one day on Stewart Island. Ask our reservations team for suggested itineraries.

Stewart Island is not the place for a shopping spree as there is a very small range of shops - from small gift shops with locally produced items to the general store for groceries and fresh food.

All prices and transactions on the RealNZ website are in New Zealand dollars (NZD).  This is specified on the Terms & Conditions page.

Our staff are trained to deal with incidents and in case of an emergency you should listen to their instructions.
We have a portable defibrillator on each of our overnight cruise vessels (Milford Mariner, Milford Wanderer and Fiordland Navigator).
In addition to this we also have portable defibrillators at the following locations:
•    Milford Sound Visitor Terminal
•    RealNZ Visitor Centre, Manapouri
•    Cavern House (Te Anau Glowworm Caves)
•    Colonel’s Homestead Restaurant, Walter Peak
•    TSS Earnslaw Vintage Steamship
•    Stewart Island Ferry (Bluff - Oban - Bluff)

If your travel plans are disrupted by COVID-19, our standard cancellation policy applies. This includes flexible cancellation options designed to accommodate unexpected changes. To ensure you are fully covered for any unforeseen circumstances, we strongly encourage you to obtain travel insurance. Travel insurance can help cover any costs incurred from having to cancel or reschedule your trip due to COVID-19, giving you peace of mind.

For more details on our cancellation policy and the specific terms and conditions, please refer to our Terms and conditions page or contact our customer service team.